Responsible gambling

Responsible Gaming at Great Northern Casino

At Great Northern Casino, we are committed to providing a safe and enjoyable gaming experience for all our guests. We understand that problem gambling can have severe consequences on individuals and their loved ones, which is why we take responsible gaming very seriously.

Tools for Responsible Gambling

We offer various tools to help you maintain control over your gaming activities:

• Voluntary spending limits: You can register a voluntary spending limit with one of our floor managers. This will help you set a daily or monthly budget and prevent yourself from exceeding it.
• Time-outs: If you feel like you need a break, you can take a time-out. Our staff will assist you in setting up a temporary suspension of your gaming account for 24 hours to several days.
• Self-exclusion: We also offer the option to self-exclude from our casino and online platforms for periods ranging from six months to lifetime.

Additional Resources

If you or someone you know is struggling with problem gambling, we encourage you to seek help. The following resources are available:

• Alberta Problem Gambling Helpline (1-866-972-4448)
• Addiction & Mental Health Services
• Canadian Problem Gambling Resource Centre

We also provide reality-check measures such as digital clocks displayed prominently on gaming floors, staff training to identify signs of distress, and automated announcements reminding players to take breaks.

Fairness and Security

At Great Northern Casino, we prioritize fairness and security in all our games. Our slot machines are certified by GLI (Gaming Laboratories International) and iTech Labs, ensuring that they operate with randomness and compliance. We also conduct regular quarterly audits to ensure the integrity of our gaming equipment.

We have implemented various measures to protect your data and online systems, including:

• Cloudflare DDoS protection
• Enterprise-grade firewalls
• Regular security patching
• Intrusion detection systems

Get Help If Needed

Don't hesitate to reach out for help.